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How to report desktop sync issues?

Updated over 3 months ago

To report desktop sync issues with Drime:

  1. Email: Send a detailed description of the problem to [email protected], including any error messages and steps to reproduce the issue.

  2. Live Chat: Alternatively, use the chat bubble on drime.cloud to contact support directly for real-time assistance.

Important Notes:

  • Include screenshots or logs if possible to help the support team diagnose the problem faster.

  • Providing detailed information ensures quicker and more accurate troubleshooting.

  • These are the official channels for reporting any sync or desktop app issues.

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