If you've received an email notification stating that your transfer could not be sent to the recipient, here's what you can do:
Check the recipient's email address: Verify that you entered the recipient's email address correctly. A typo in the email address could prevent the transfer from being delivered.
Resend the transfer: If you suspect an issue with the recipient's email address, you can try resending the transfer. Double-check the email address before sending it again.
Check for bounced emails: Sometimes, email servers may reject incoming messages, causing them to bounce back to the sender. Check your email inbox for any bounced messages indicating delivery failures.
If the issue persists, please contact our support team for further assistance.